It's a Small World After All*

[flickr]photo:2075885412[/flickr]
The Brand Alphabet by InThePictureDesign.co.u k

As someone who miserably failed the ’90s boardgame Adverteasing, I cannot tell you with 100 percent accuracy which corporation adopted the slogan “when it rains, it pours.” However, I can assure you that my first reactions to top brands are apparently very similar to yours.

Through a brand association experiment called “brand tags,” Noah Brier has collected more than 1.1 million one-word associations with national and international brands. The generated tag clouds show our shared brand associations. While I’m sure Target is thrilled to be tied to “bullseye,” “awesome” and “value,” American Airlines (and its competitors, to be fair) cannot be overjoyed with the masses who said “bankrupt,” “crash” and “expensive.”

While many brand associations are expected, it’s intriguing to see cultural references shine through.  Whole Foods’ #1 word? Whole Paycheck. Hilton Hotels’ main references? Unfavorably related to Paris, not the chain.

A recent feature includes “brand battles” with a leaderboard showing which brands are killing the competition (so to speak) in head-on matches.

Noah says “The basic idea of this site is that a brand exists entirely in people’s heads.” While that may be true, I can’t help but think that Coca-Cola** must feel their branding dollars were well-spent as “classic” and “refreshing” appeared as two of the top associations.

What observations did you draw from brand tags?

* The only brand where I didn’t share an association? My first thought for Disney was “It’s a small world after all.” But I blame that on a disastrous experience with their Disneyland ride.

** Coca-Cola is a client of Fast Horse; I noted their brand solely as it seemed to be the most obvious tie between branding dollars and people’s associations.


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  • Arik Hanson

    Interesting. With the advent of social media and democratized content, your brand is no longer what you say it is. So, brand managers with large corporations may feel like they’re losing control but the key is learning how to engage customers and prospective customers in your brand experience–their brand experience. Just look at what Coke did last year with its foray into Second Life.

  • http://www.noahbrier.com Noah Brier

    Thanks, glad you like the site.

    As for Arik’s comment, I’d argue that your brand was never what you said it was. It always belonged to the people and social media has only intensified that.

  • Barbara

    Morton Salt “when it rains it pours” blue canister – little girl with umbrella … for those of us ‘of a certain age’ this goes back to much simpler days … ask anyone over 50!

  • http://www.fasthorseinc.com JohnR

    It’s funny, Barbara — I’ve known that slogan for years, but only recently did I realize what it meant! One day a couple years ago, it suddenly dawned on me: in the days before air conditioning, things like sugar and salt would absorb moisture and get all lumpy. Think of the sugar at your lake cabin.

    Morton devised a way to keep their salt from getting lumpy in moist conditions. Hence, when it rains, the salt still pours.

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